Shipping Policy
Shipping Rates in Canada & the US
| Purchase price | Ontario & Quebec | Canada-wide |
| $0.00-$49.99 | $10.00 | $14.00 |
| $50.00-$119.99 | $14.00 | $18.00 |
| $120.00 + | $18.00 | $22.00 |
| Purchase price | United States |
| $0.00-$49.99 | $15.00 |
| $50.00-$149.99 | $20.00 |
| $150.00-$249.99 | $25.00 |
| $250.00 + | $30.00 |
| Exceptions | 15% of price |
| Oversized items | |
| Furniture | |
| Wall art | |
| Lighting | |
| Flooring | |
| Mirrors |
Shipping Times
Please allow 5-10 business days for standard delivery.
International Shipping
If you are outside Canada or the US, please check with us before ordering so we can investigate the lowest shipping rate for you.
Currency & Applicable Taxes
All sales taxes are based on the location to which the order is being shipped and are the responsibility of the customer. US customers are responsible for any applicable brokerage and duty on shipments to the US.
Payment Options
Ziggy’s At Home accepts Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.
Return Policy
If you are not satisfied with your purchase please call or email customer service at customerservice@ziggysathome.com within 14 days of receipt. Ziggysathome.com will accept unused items with receipt, order number, and original packaging for exchange or store credit. We are unable to refund freight charges. Shipping charges for all returns must be prepaid and insured by the Buyer. You are responsible for any loss or damage to product during shipment. All special orders and sale items are final sale. Only manufacturer's warranty to apply. It is the purchaser's responsibility to inspect merchandise; no claims accepted after delivery, other than manufacturer’s warranty. We retain title to merchandise until it has been delivered and paid in full. Delivery dates on special orders are approximate and are subject to contingencies beyond the seller’s control. There are no warranties or guarantees against normal wear and tear. Buyer acknowledges that this contract constitutes the entire contract and that there are no representations, warranties, guarantees, or conditions expressed or implied, statutory or otherwise, other than those contained herein.
DISCOUNTS
Automatic discounts and discount codes cannot be combined with any other sales or promotions. Signup discount can only be used once per person, regardless of the email address.
